Shipping Policy – Ethicool USA

Shipping Policy

WHERE WILL MY ORDER SHIP FROM?

Ethicool has warehouses in the following locations and your order will almost always ship from the warehouse nearest to your delivery address:

  • AUSTRALIA: Melbourne & Sydney
  • NEW ZEALAND: Auckland
  • USA: Dallas, TX

HOW MUCH DOES SHIPPING COST?

  • FREE SHIPPING for Australia, USA, New Zealand applies to orders of TWO or more full-priced books.
  • Express Shipping is available for USD $7.50 or AUD $11.95.
  • DISCOUNTED $9.95 INTERNATIONAL SHIPPING applies to orders of TWO or more full-priced books outside of AU/NZ/USA.

HOW LONG DOES SHIPPING TAKE? 

Within Australia & New Zealand, we use Australia Post to dispatch your order. Once your order has left our warehouse:

  • Standard delivery typically takes four to seven (4 - 7) business days, but can take up to ten (10) business days for remote parts of Australia.
  • Express delivery usually takes up to two (2) business days to be delivered.

Within United Status, we use USPS to dispatch your order. Once your order has left our warehouse:

  • Standard delivery typically takes four to seven (4 - 7) business days, but can take up to ten (10) business days for remote parts of the USA.
  • Express delivery usually takes up to three (3) business days to be delivered.

International Airmail (outside of AU/NZ/USA) typically also uses Australia Post or USPS, in conjunction with your local postage carrier/s:

  • Standard International Airmail estimated delivery timeframe is between three and four (3 - 4) weeks.
  • Express International Freight estimated delivery timeframe is between one and three (1 - 3) weeks.

Please allow additional time for orders placed during public holiday periods. If orders placed during this time will be delayed by more than three (3) business days, we will always let you know by email.